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By Josh Beatty, Founder, ARound
Early reactions to Miller Lite’s “Meta Lite Bar” experience – where it will offer virtual beer, games, and a chance to view what would have been its Big Game spot –prove there’s work needed to convince the masses that the Metaverse matters. Steve Colbert ripped into the idea: “Man, I love commercials, but I wish I had to work harder to access them while my avatar drinks this imaginary can of carbonated disappointment.”
While some of his riff is just late-night chum, there are insights about how brands should approach the Metaverse, mixed-reality, and emerging tech that consumers are just beginning to identify and understand. Colbert’s points are top of mind for everyone as big ideas for virtual storefronts, fully immersive VR experiences, and digital avatar ecosystems fill the news.
Two parts of Colbert’s criticism for brands to unravel:
- “Work harder to access” – This is going to be a big barrier to early adoption of Metaverse tech. If consumers don’t find it easy to access brand experiences, they won’t engage. While conditioned consumer behavior is the hardest thing in the world to change (when did you last download an app for something?), the only thing stronger than conditioned behavior is a change to one’s environment. Experiments in AR and mixed-reality, especially powered by mobile, can disrupt and captivate consumers in a memorable and meaningful way. Shared environments with low barriers to access will drive value in this space.
- “While my avatar drinks this imaginary can of carbonated disappointment.” The Metaverse is a shared experience, but virtual reality can be isolating. AR and other tech that allows for shared social experiences will connect us to people and places in exciting and fun ways. While the idea of drinking a digital beer may leave people scratching their heads, if the metaverse dive bar that Miller Lite unveils during the Big Game includes a compelling array of shared content and experiences, the fun consumers are having together in this space will eclipse their initial confusion at the premise.
Many brands will try their hands at Metaversal tech in the coming months. Marketers should learn from early consumer/social reactions to experiments underway at the Big Game and proactively work to solve some of the barriers of consumer adoption in this exciting new space.
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This week marked the National Retail Federation’s 2022 conference, the premiere summit of the world’s largest retailers. Stagwell was listening in, as well as talking with lead retail experts and practitioners from brands like Johnson & Johnson, AERIN, Bayer, Snap, and more.
So what do marketers need to know? We recap the top five trends and takeaways to emerge from the week below.
If you’d like to learn more, email Beth Sidhu. Interested in more retail insights? Click here for our retail report card and please sign up for more insights here.

1. Blended Retail Experience is Here to Stay
The pandemic accelerated a new template for the shopper journey that sees consumers move frequently across brick-and-mortar and digital touchpoints. Consumers want to shop, browse, and discover on their own terms, using the full range of devices, delivery mechanisms, and in-store ecosystems available to them. Expect retail to continue to trend towards convenience – defined on the consumer’s terms – that is supported by digital layers that add function, streamline experiences, or collapse multiple aspects of the purchasing funnel. Marketers need to invest in seamless handoffs between touchpoints urgently.
2. Safety Will Keep Driving In-Store Shopping Behavior
With variants extending the pandemic for who-knows-how long, health and safety will continue to be top of mind for consumers. Telegraphing your brand’s investment into COVID-19 protocols without veering into the realm of pandemic theater/fearmongering is one way brands can remain in favor with today’s consumers. Marketers should ensure their messaging around safety connects with reality for employees, as the employee-as-brand-ambassador trend popularized by big box retailers like Walmart continues.
3. If Your Commerce Isn’t Connected, What Are You Doing?
Enduring supply chain disruptions will put additional pressure on retail shops to adapt technology and digital tools to further connect their enterprises. To keep apace with customer expectations for faster delivery and order fulfilment, brands need to adapt sophisticated inventory tracking and real-time retail dashboards, as well as look to further synchronize marketing and sales activities.
4. Social Commerce Gets a Lift From Live Streaming
Live commerce – a staple abroad but gaining traction across the U.S. – will mainstream in 2022 as brands need to bridge consumers’ platform and content experiences with their shopping habits. The models abound, from the 24-hour shopping livestreams that drive billions in sales during China’s major retail holiday, Double 11, to more curated influencer streams that tap into micro and nano influencers to tell the stories behind products in more authentic ways. This engagement renaissance will be powered by integrated payment portals, QR codes picture-in-picture digital displays, and other technology enabling a seamless step-through discovery to purchase.
5. Retail Cautiously Experiments with the “M” Word
In the absence of the technology infrastructure to support the much-buzzed about Metaverse, retailers are experimenting with what’s available now – mixed reality tools — to power exciting new experiences that tie the physical world to the digital world. Live events and retail supported by augmented reality can power more engaging shared experiences for consumers, while virtual tokens, avatar outfits, and other digital tokens can extend a brand’s product suite into this burgeoning new dimension of the web.
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As we reflect on the marketing implications of CES 2022, Web 3.0 is by far the most impactful development that showed up across industries, technologies and capabilities. While in some ways it may be another victim of CES’ shiny veneer versus reality, there are components that are impossible to ignore – namely, the influx of and investment in the metaverse and NFTs.
Stagwell is one of the first movers when it comes to helping brands activate in this nacent space, having supported the launch of MilkPeP’s activation in the Roblox metaverse. On Thursday, January 6, Stagwell convened a lunch and learn, moderated by Axios’ Sara Fischer, to discuss the tactical and theoretical challenges and opportinities presented by Web 3.0. Here are our top 5 takeaways from the conversation:
- COVID WAS A CATALYST, bringing the metaverse into the real world
- BRANDS WILL PLAY A KEY ROLE IN BUILDING TRUST with these technologies and platforms
- NOT EVERY BRAND SHOULD BE IN THE METAVERSE, and not every metaverse is created equal
- METAVERSE + IRL should be a seamless experience
- NFTS are here to stay
Web 3.0 is a nuanced topic, and one that is the opposite of a one-size-fits-all approach. Depending on brand, product, buyer demographic and existing marketing activity, the metaverse and NFTs can fill a very important role (which may be… no role at all. More on that later). Learn more about what it means for brands, creative and the future of the online/offline world.
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1. COVID was a catalyst, bringing the metaverse into the real world
The metaverse would have come eventually (in fact it’s already been here…hello, gaming community!), but the pandemic undoubtedly accelerated the timeline. With the majority of the world going digital, tech companies were pushed to develop products, tools and software that allowed us to do so much more from a virtual setting, exposing a more urgent demand for expanded virtual experiences and capabilities from brands.
the role of brands, as it has always been, is to create culture and pioneer what could be coming and help people imagine the art of the possible. They create links for consumers and act as educators for navigating the new space.
2. Brands will play a key role in building trust with these technologies and platforms
There’s a significant opportunity to live your brand values in the metaverse. If done well, brands will ensure their presence is connected and consistent with the way they show up in the real world, ultimately leading to greater consumer loyalty and retention. |
3. Not every brand should be in the metaverse, and not every metaverse is created equal
Direct-to-consumer relationships are more important than ever as we move into a cookieless world, so there are real business reasons that support having a presence in the metaverse. But it comes down to understanding your brand’s role, identifying your objectives, and how entering this space would aid in achieving those, and finally, implementing a process for facilitating, tracking, and measuring success. |
4. Metaverse + IRL should be a seamless experience
Let’s face it, some consumers are nearing a point of digital saturation. So, it’s important to note that the metaverse is not meant to be all-consuming. People value in-person experiences – there will be points in time that make sense to utilize the metaverse in addition to other consumer touchpoints, while there will be moments where we can come together in the real world and physically be a part of something. Blending the two seamlessly: now that’s a real win. |
5. NFTs are here to stay
As these advancements become more democratized in their accessibility, brands will start to use them more, whether it’s for loyalty, or to reignite an old concept or product. Industries will adopt NFTs as a creative means to build community and connect with people who support and protect their brands. |
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CES 2022 is in the rearview mirror. The technologies that debuted this year will bring accelerated innovation and transform the way consumers get and share information, engage with brands, and experience culture for years to come.
This year, Stagwell hosted a series of virtual floor tours featuring expert commentary on the trends we expect will transform marketing in 2022 and the implications for marketers. Below, we share our top four takeaways:
More Screens, in More Places, More Often (Doing Different Things):
- The trend: Television is evolving from a purely entertainment-focused device to a multi-faceted video display, enabling a sprawling universe of entertainment, lifestyle, home décor, news & information, and communication possibilities supported by the assistance of your favorite AI and voice-enabled tech.
- The implications: More screens, in more places, more often means more media placement channels for brands, greatly expanding the array of consumer distribution touchpoints available. The way content is displayed isn’t the only thing changing; the nature of content itself will adapt to streaming-era behaviors that can more seamlessly connect content to commerce-driving actions via things like QR codes. Perhaps unexpectedly, the TV console in 2022 may find new life as a portal for discovery, addressable content marketing, and a rich source of first-party data.
The Creator Economy is Here – For Everyone:
- The trend: Tools for video creators continue to evolve, giving both the quality and bells and whistles of strong video content that were once reserved for professionals. At the same time, brands are experimenting with ways to give consumers creative control over branded products and services, seen in products like the L’Oreal Colorsonic which allows consumers to make their own custom lipstick.
- The implications: 2022 will be the year technology and brands converge to empower everyone to be a creator of products, not just content. For brands with an imperative to scale compelling across increasingly niche consumer segments, marketing activations that empower the average consumers to use brand assets, products, or other associated content will be a powerful tool for awareness and top-of-funnel marketing.
Problem-Solving Tech:
- The trend: Technology is shifting to focus on the key economic and social challenges that were illuminated by the pandemic, such as food sustainability and labor and supply chain shortages. We saw a heavy emphasis on artificial intelligence and robotics as a tool for tackling these complex challenges of human scale, exemplified in products like John Deere’s fully autonomous tractor or the tradeshow-wide trend towards Electric Vehicles.
- The implications: Brands will have new opportunities to scale the best practices enabled by problem-solving tech, which can unlock exciting new business models, product offerings, and service capabilities. At the same time, renewed corporate interest in the environmental and social footprints of businesses will add pressure for CMOs to ensure marketing communications and operations address their businesses’ impact.
Scaling In-House Marketing:
- The trend: The tech on display in the C Space for marketers underscores the need for a toolbox of scalable, DIY-marketing tools for in-house teams, who are increasingly present at major brands. At CES this year, Stagwell showcased the Stagwell Marketing Cloud, our suite of solutions supporting business transformation for in-house marketers, arrayed across real-time business intelligence, AI-powered comms tech, AR for events, and end-to-end influencer marketing management.
- The implications: With over 77% of organizations now having some form of in-house agency, expect investment in tools & services to support in-house marketing creation and execution to continue. Specifically, brands will be on the hunt for solutions that enable them to unify first-party data, create content at scale, and drive efficiency through their operations via automation.
—
To dive deeper into the technology on display at CES 2022, stream a recording of Stagwell’s Virtual Floor Tours here, and reach out to beth.sidhu@stagwellglobal.com if you have questions.
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NEW YORK, Dec. 16, 2021 /PRNewswire/ — Stagwell Inc. (NASDAQ: STGW), the challenger network built to transform marketing, today announced its programming and events at CES 2022, including the formal launch of the Stagwell Marketing Cloud. Stagwell’s presence includes a range of activations aimed at decoding what the technologies debuting at CES mean for marketers, brands and consumers, including:
- Stagwell Marketing Cloud Exhibit: The Stagwell Marketing Cloud is debuting at CES via a booth featuring four SaaS products powered by AI, ML and AR. The SMC is a suite of technology products and services that support in-house marketing transformation for modern businesses. Visit booth #CS-10 in the C-Space at Aria.
- Live and Virtual Floor Tours: Led by Stagwell executives from across disciplines and leading technologist Jeff Minsky, Stagwell Media Network Global CEO James Townsend and Stagwell Chief Media Officer Deirdre McGlashan we will take guests on a journey exploring the most compelling technologies being debuted at CES 2022, from the connected home and city to health, sustainability, streaming, and robotics.
- Lunch with Stagwell: Leading practitioners in the areas of digital transformation and media will host two separate luncheons, focusing on how new technologies and tools can elevate brand experiences, from navigating the rise of Web 3.0 to transitioning the structural ways businesses implement technologies.
- CES Cocktails: Hosted in partnership with Brand Innovators, we will convene guests from across industries for cocktails, conversation and the opportunity to reconnect after so long apart.
“Stagwell is launching our the Stagwell Marketing Cloud at CES this year. The Stagwell Marketing Cloud is an innovative suite of products aimed at providing in-house marketers with transformative tools. Incubated by technologists and strategists within Stagwell, we look forward to showcasing the Cloud and demonstrating how the collection of SaaS and DaaS tools can help,” says Mark Penn, Chairman and CEO of Stagwell.
At CES, we will showcase four of products from the Stagwell Marketing Cloud including:
- ARound: An augmented reality creation tool for live events that empowers brand to bring audiences together at scale so they can engage, interact, and socialize in a completely new and meaningful way.
- Harris Brand Platform: A real-time business intelligence application that provides daily insights on brand perception, equity, sales funnels and the impact of marketing campaigns on customer behavior and perceptions.
- Koalifyed: An end-to-end influencer marketing application that brings qualified creators and the world’s top brands together to create credible, engaging content and social experiences that drive connection and culture.
- PRophet: A PR application that utilizes AI and ML to predict media interest, sentiment and spread of a press story prior to pitching, allowing PR professionals to discover new targets and more efficiently pitch and land positive coverage.
For more information or to register for any of Stagwell’s events, please visit: https://stagwellces2022.splashthat.com.
For more information on Stagwell Global and our agency network, please visit www.stagwellglobal.com.
About Stagwell Inc.
Stagwell is the challenger network built to transform marketing. We deliver scaled creative performance for the world’s most ambitious brands, connecting culture-moving creativity with leading-edge technology to harmonize the art and science of marketing. Led by entrepreneurs, our 10,000+ specialists in 20+ countries are unified under a single purpose: to drive effectiveness and improve business results for their clients. Join us at www.stagwellglobal.com.
Media Contact
Beth Sidhu
beth.sidhu@stagwellglobal.com
202-423-4414
SOURCE Stagwell Inc.
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ARound brings interactive shared experiences to the metaverse.
NEW YORK, Dec. 16, 2021 /PRNewswire/ — Stagwell Inc. (NASDAQ: STGW) announced today it will launch an innovative, location-based augmented reality platform, ARound, bringing shared experiences to live events and the retail space by engaging audiences through connected interactions in the metaverse. Stagwell will unveil and demo ARound at CES 2022, within its CES booth #CS-10 in the C-Space at Aria and during CES Unveiled on January 3 at Mandalay Bay and Pepcom Digital Experience on January 4 at The Mirage.
ARound helps venues and retailers create AR attractions for live events, bringing audiences together at scale where they can play, interact, and socialize in completely new and exciting ways. Stadiums and sports teams can now engage casual fans or customers by recapturing their attention and personalizing their experiences. Retail consumers will benefit from a more connected, immersive community experience that increases brand engagement.
“Until now, AR has focused on the individual – but ARound recognizes that the best connections come from shared experiences that connect individuals to the world around them,” said Josh Beatty, ARound founder and CEO. “Location-based AR is a relatively new and evolving space, and spatial computing represents the next major computing innovation – one that will focus less on the way we receive information and more on the way we connect with what is around us. While devices often cause distraction, ARound enables users to be more present at events, connecting people and places through shared technology.”
“Consumers have lost patience for boring, impersonal, and disconnected marketing. And the race for their attention in today’s digital marketplace couldn’t be tighter,” said Mark Penn, Chairman and CEO, Stagwell. “ARound offers clients an opportunity to chart a new course in a powerful – and fast growing – dimension of consumer experiences. We’re proud to support Josh as he works to bring the product to life,” said Mark Penn, Chairman and CEO, Stagwell.
ARound is currently being trialed by global retailer H&M, as well as a Major League Baseball team at their stadium. More partners will be announced early next year.
ARound is the newest product from the Stagwell Marketing Cloud, Stagwell’s growing suite of technology products and services that support business transformation for modern marketers. It was developed as the winning idea at Stagwell’s annual innovation competition, which challenges teams to pitch new product ideas to modernize marketing services and pre-empt the needs of tomorrow’s leading brands. As a winner, ARound received capital and resources from Stagwell to build and launch the product as well as ongoing executive mentorship from the company’s marketing and technology services leaders.
Stagwell Marketing Cloud – powered by a global workforce of 1000+ engineers – arms modern marketers with a toolbox of capabilities spanning influencer marketing, audience segmentation, AI-powered communications tech, competitive brand intelligence and cutting-edge technology in the developing spaces of AI, ML, AR/VR, data processing and fraud detection. Stagwell’s products include Koalifyed, CUE, PRophet, Harris Brand Platform, Telephia, Truly Social, Stage, and Navigator.
To schedule a product demo of ARound at Stagwell’s CES booth, #CS-10, contact (brand@stagwellglobal.com). To schedule a media interview with AR founder, Josh Beatty, contact Pam Golden at pam@GLAPR.com.
About Stagwell Inc.
Stagwell is the challenger network built to transform marketing. We deliver scaled creative performance for the world’s most ambitious brands, connecting culture-moving creativity with leading-edge technology to harmonize the art and science of marketing. Led by entrepreneurs, our 10,000+ specialists in 20+ countries are unified under a single purpose: to drive effectiveness and improve business results for their clients. Join us at www.stagwellglobal.com.
Media Contact
Beth Sidhu
beth.sidhu@stagwellglobal.com
202-423-4414
SOURCE Stagwell Inc.
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