“It’s the potential for all 30,000 fans in the stadium to participate in the same shared experience that’s contextual to where they are sitting within the facility,” he said.
Gita Sitaramiah,
Star Tribune
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There will soon be one more reason to check your smartphone between pitches at Minnesota Twins games.
The Twins are introducing an app called ARound that will depict promotions and games to smartphone users at Target Field. The effort is believed to be the first use of augmented reality at a live sports venue.
Major League Baseball teams, including the Twins, have been upping the promotions and experiences in recent years as they face dwindling attention spans for the average three-hour games.
“We know the die-hard fans are buying their tickets and we know they’re bringing younger fans with them that are not necessarily following every pitch, every stat,” said Chris Iles, senior director of brand experience and innovation for the Twins.
“This is one of the latest iterations that we’re using to really attract that younger, more diverse fan and bring them into baseball,” he said.
Unlike virtual reality, which creates a totally artificial environment, augmented reality users experience a real-world environment with generated perceptual information overlaid on top of it.
ARound, part of the New York-based Stagwell digital marketing company, uses 3-D spatial computing to localize content to individual users throughout the venue, enabling Target Field attendees to see the same real-time 3-D effects and participate in shared experiences.
Using the ARound app, fans point their smartphone at the field to open up a universe of multi-user augmented reality games such as BatterUp, Blockbuster, and Fishing Frenzy — all designed to be played by interfacing with the physical ballpark and fans in real time.
The Twins aren’t initially paying for the app. Both the Twins and ARound see potential for sponsorship and add-on opportunities to generate revenue.
“People are coming to the ballpark to feel closer to the game, to other fans, to the players, and what we’re doing is removing all the barriers where people can interact with fellow fans, with the produced experiences by the Twins, see the player become larger than life, see relevant statistics,” said Josh Beatty, founder and chief executive of ARound.
Initially, the app will be more geared to the casual fan. Future versions will be aimed at avid baseball enthusiasts.
Iles said what really intrigued him about the ARound app is that it creates a shared experience.
“It’s the potential for all 30,000 fans in the stadium to participate in the same shared experience that’s contextual to where they are sitting within the facility,” he said.
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Torey Van Oot,
Axios
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Target Field will look a little different to some phone-toting fans at future games.
What’s new: The Twins recently debuted a first-of-its-kind partnership with an augmented reality (AR) platform that allows attendees to play games and unlock special content tied to what’s happening on the field.
Between the lines: The app is one of several of MLB-wide efforts to attract — and engage — a broader fanbase amid an ongoing slump in ticket sales.
How to play: Download the ARound app. Once you arrive, point your phone at the field and see what happens.
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Originally released on
ARound’s Stadium-Level Technology Signals Opportunity for Sports Teams, Entertainment Venues and Brands to Transform the Fan Experience
MINNEAPOLIS and NEW YORK, Aug. 22, 2022 /PRNewswire/ — Today, the Minnesota Twins announced the public launch of ARound, a first-of-its-kind stadium-level shared augmented reality (AR) platform, at Target Field in Minneapolis. This first-ever experience in a live sports setting keeps audiences engaged by capturing their attention during game downtime through immersive, interactive and shared experiences with fellow fans across the venue.
ARound, part of Stagwell (NASDAQ: STGW), uses 3D spatial computing to localize content to individual users throughout the venue, enabling Target Field’s 40,000 attendees to see the same real-time 3D effects and participate in the same shared experiences. Using the ARound app, fans point their smartphone at the field to open up a universe of multi-user AR games such as Batter Up, Blockbuster, and Fishin’ Frenzy – all designed to be played by interfacing with the physical ballpark and fellow fans in real time.
“We’re excited to introduce our fans to this never-before-seen technology as we continue to evolve and enhance the Target Field experience,” said Minnesota Twins Senior Director, Brand Experience & Innovation Chris Iles. “Part multi-player video game, part augmented reality, with the ability for future expansion into an interactive next-gen stats platform, we believe what we’ve built with ARound will provide fans a next-level experience available only at Target Field.”
“Current AR platforms isolate users in singular experiences. ARound believes massive, multi-user AR enables a host of creative opportunities to redefine what it means to be part of a connected fan experience,” said ARound Founder and CEO Josh Beatty. “Be it a player, a mascot, a brand, a play or even another fan, ARound captures people’s attention and brings them closer to what’s right in front of them – during times they might otherwise be unengaged and on their phones – turning distraction to interaction and enhancing their overall experience.”
Fans can see and interact with real-time content led by action on the field, such as after homeruns, mascot races, or when the Twins take the field. During natural downtime, users can compete against their friends or fans in other sections to see who can knock down the most virtual blocks in the real-life outfield by throwing virtual baseballs or hot dogs at the structure.
“Shared augmented reality is the next frontier that sports teams, brands and other organizations should adopt as they look for ways to engage their audiences,” said Stagwell Chairman and CEO Mark Penn. “At Stagwell, we don’t just talk about the next frontiers of marketing and technology – we build them, and support founders through their growth.”
ARound was the winner of Stagwell’s annual “Shark Tank” innovation competition which invests in new product ideas proposed by the network’s 13,000+ employees. ARound is part of the Stagwell Marketing Cloud, a proprietary suite of SaaS and DaaS tools built for the in-house marketer, spanning campaign ideation to activation and analysis. Products within the cloud include PRophet , a predictive AI platform for PR professionals; Koalifyed, an end-to-end influencer management platform; the Harris Brand Platform, delivering competitive brand intelligence; and more.
Journalists interested in covering the launch can access the press kit here.
Stagwell is the challenger network built to transform marketing. We deliver scaled creative performance for the world’s most ambitious brands, connecting culture-moving creativity with leading-edge technology to harmonize the art and science of marketing. Led by entrepreneurs, our 13,000+ specialists in 34+ countries are unified under a single purpose: to drive effectiveness and improve business results for their clients. Join us at www.stagwellglobal.com.
The Minnesota Twins are a Major League Baseball team competing in the Central Division of the American League. The franchise has been a staple of the Minnesota sports and philanthropy scene since moving to the state in 1961. In addition to two World Series titles (1987 and 1991), the Twins have won 12 Division Championships (1969, 1987, 1970, 1991, 2002, 2003, 2004, 2006, 2009, 2010, 2019 and 2020) and three American League pennants (1965, 1987 and 1991). Since 2010, the Twins have played their home games at the award-winning Target Field in downtown Minneapolis. In addition, the Minnesota Twins Community Fund donates more than $1 million annually to benefit youth baseball and softball across Twins Territory. For additional information on the Minnesota Twins, please visit: twinsbaseball.com.
Media Contacts:
Minnesota Twins
Matt Hodson
MattHodson@twinsbaseball.com
ARound
Sarah Arvizo
pr@stagwellglobal.com
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Twitter recently announced the launch of its new privacy policy with an innovative online game called “Twitter Data Dash,” conceived and directed by YML, and designed by Momo Pixel. The interactive, 8-bit style game was built to educate and engage Twitter’s global audience of 330M users around the importance of one’s privacy on the platform.
YML’s innovative approach has so far earned press from The Washington Post, The Verge, TechCrunch, Adweek, and an array of other publications.
“Few topics are as relevant today as privacy for both businesses and consumers alike, which is why we leapt at the opportunity to partner with Twitter and disrupt the category,” shared Ashish Toshniwal, YML’s CEO and co-founder.
When Twitter first reached out to us, Twitter’s Privacy and Design team was underway rethinking and rewriting their privacy policy so it presented itself to people as something other than a massive, relentless sledgehammer of text. They began by thoughtfully breaking it down. Structurally. Visually. Linguistically crafting in a way that no longer required you to acquire a Harvard law degree to understand.
Twitter brought in YML to deliver product innovation, and in less than three months, “Twitter Data Dash” was born, built, and launched.
“We quickly gravitated toward the idea of turning privacy — something people go out of their way to avoid — into something you’d be genuinely excited to look at, interact with, and share,” added Craig Kind, the YML Creative Director who led the project.
Formatted for mobile and browser, we spearheaded “Twitter Data Dash” from definition right through to final artwork, development and design. A feat that included both customizing in-game artwork and regionalizing the experience for 9 major languages.
The game itself brings the Twitterverse to life in 8-bit style. From a building in the form of a hashtag to a boat under water with a mast featuring the Twitter bird icon to stylized Internet trolls, we dove deep into the nuance and culture of Twitter and reflected it in “Twitter Data Dash.”
The game pays meticulous detail to accessibility, globalization, and characters with diverse backgrounds. That narrative was woven into the foundation of the game when we partnered with Momo Pixel, a visionary 8-bit artist, game developer, and designer whose work has already changed the industry, using the medium to comment on the black female experience in “Hair Nah”.
Momo Pixel, the artist who designed the game, shared, “Games are a great way to facilitate learning, so when Twitter and YML approached me with the opportunity to build a video game that can help make their privacy policy easier to understand, it was a no-brainer — I absolutely said yes!”
“Twitter Data Dash” is hosted on a website built by YML’s engineering team, which facilitated the technical architecture across YML, Twitter and Momo Pixel over the three month project. YML consistently ran usability and testing, QA, responded to daily changes of the experience, and ensured the experience was consistently fast and reliable across platforms.
Twitter’s business objective — our goal— was to design an experience that tackled a massive global problem in a way nobody ever had before. Launched less than a month ago, the game—and the subject of privacy—have been featured in countless major publications worldwide, and played by millions of people around the globe. Game over. Job done.
See more YML work here. Or get in touch to discuss your next project.
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Yariv Drori,
Chief Strategy Officer, Multiview
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The overwhelming concern and chatter about the demise of the 3rd party cookie is understandable because so much of our current data landscape relies on it. But, if we stop for a minute and regain perspective, it becomes evident that this change will ultimately be good for brands and their customers.
The amount of deterministic, high-quality data available in the marketplace, such as the self-declared information on your LinkedIn profile, has always been scarce and expensive. Demand for probabilistic 3rd party data, which assumes information about you based on articles you’ve read, was born in the shadow of that scarcity, and 3rd party cookies, that facilitate cross domain tracking offered cheap scale. Inevitably, the consequence of that scale was a compromise in quality, as algorithms generated an abundance of probabilistic data for marketers to act on. The problems started when speculative data became the go-to for campaign insights, usurping the higher-quality data that fuels better marketing.
I like to use an analogy to the food industry. The amount of pricy solid-cut chicken and beef did not rise at the same rate as the total food available in the marketplace. To meet increasing demand, food processors found ways to turn 1kg of chicken breast into 5kg of “food” in the form of hotdogs, taco meat, and nuggets by mixing it with a cheap volume of corn, skin, gums, and sodium. Marketers have been making hotdogs by mixing strong, consented first-party data with high-volume (and affordable) probabilistic data, ultimately cheapening the effectiveness of their platforms.
The internet, as we know it today, is a consequence of the value marketers put on targeting people based on speculative, processed data, with little regard to where the ads are displayed. The humble 3rd party cookie, which allows cross-domain tracking of people by hundreds of data aggregators, is the mechanism that enabled that cheap scale. Why pay $20 CPM on the New York Times when you can target people who have visited the NYT on some unknown site for a dollar? In other words – why pay $5 for a 1kg chicken breast when you can get 5kg of hotdogs for the same price?
As a B2B media company that helps thousands of businesses connect to their niche professional audiences, Multiview is well accustomed to dealing with audience scarcity. Finding the right people on quality media is the name of the game, but quality data that identifies professional audiences is scarce and expensive. Using data manipulation to create scale in B2B can easily result in a big waste of media dollars: algorithms designed to get scale can easily consider a person who’s searching for a ‘chair’ in the abundant broader category of ‘People in market for furniture’, which may sometimes be a legitimate tactic. However, that logic fails if a person is looking for something highly specialized, such as a ‘dentist chair’, for which the available data is very scarce. Challenging a scale algorithm to target people who search for ‘dentist chair’ could easily result in wasted media dollars spent on people who search for any piece of furniture or are looking for a dentist.
There is no doubt that the loss of 3rd party cookies creates the perception of loss of accuracy, scale, and transparency, but I would argue that what we are set to gain is more than what we are set to lose, because 3rd party data was never as good as the hype, just as processed food will never be better than a chicken breast.
As a brand, the best data you have is the data you collect through direct relationships with people – think of it as raising your own chicken. The second-best option is to buy data and media directly from trusted publishers, like buying chickens from a local farmer you know by name.
Knowing that, marketers should focus on three things as they prepare for the party after the cookiepocalypse:
Life after the third-party cookie may be different, perhaps less convenient, and perhaps more expensive – but the detritus it will clear from the marketing stack will be better for clients and for internet users.
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Farid (Freddy) Dabaghi,
SVP, Media, MMI Agency
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Anyone in the world of digital advertising will doubtless have heard that Google last week announced the second delay in their plan to shut down third-party tracking cookies on their advertising platform, this time until late 2024. While consumers and regulators with internet privacy concerns might be justifiably displeased with the announcement, it is largely good news for marketing agencies and brands that advertise on the search giant.
Google – along with other big players – has been talking about a cookie-free web experience for some years, now, but they have delayed actually deprecating third-party cookies in Chrome, citing feedback from advertisers that have asked for more time to evaluate and test new tracking systems and solutions. Most notable in this arena is Google’s own “Privacy Sandbox,” an initiative launched in 2019 to explore and test alternatives to the cookie, which can track the apps that consumers use, the websites they browse and other personalized data.
A majority of advertisers have already had to plant one foot in this brave new world, as Apple began phasing out cookies in April 2021 with their “Ask not to Track” CTA, rolled out in IOS 14.5 and Safari. Google, however, given its ownership of Chrome and Android, is the biggest domino in the lineup.
While the newest delay offers some respite, advertisers are still wondering exactly what they need to do (if Google sticks to the latest timeline) once 2024 rolls around:
Next, it will be critical to double down on breakthrough creative. As targeting abilities are eroded by the coming changes, creative will matter more than ever; make sure that it is engaging, compelling and drives a clear call to action. When possible, it will be particularly powerful to contextualize the creative to the source. For example, brands should leverage influencers & real people on social media and use high impact or rich media assets on programmatic advertising. It will be valuable, here, to take the opportunity to explore more organic options such as CRM & organic social to test creative before putting media dollars behind it.
Finally, brands should partner closely with their agencies & programmatic partners. Many partners are working on their own universal ID program to face the coming challenges. Given that the biggest player in the game is still testing what a cookieless world looks like, there is, as yet, no proven solution. Brands will be well advised, then, to evaluate options and tailor a solution that best serves their goals.
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Jared Randall,
Web Analytics, GALE
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A comprehensive digital analytics strategy is vital to running a successful business today. The problem is — it’s not easy to get right. It’s complicated. But it doesn’t need to be. Here are four common problems and solutions to deal with them:
You have built what you think is a good website or app after months of planning and development. You have put some marketing dollars behind it to increase acquisition, and you are seeing more people visiting your website or app than ever before. The problem is, they’re not converting as well as you think they should. New users are visiting and not buying your product, service, or signing up for your membership program.
Using tools like Google Optimize or Optimizely can let your users ‘vote’ between two or more options by how they use your website and permanently implement the options they like best. For example, your organization likes a white ‘Buy Now’ button, but your users buy more when the button is blue. You can now make that data-driven informed decision, and everybody wins! Improvement is an iterative process, and we help identify where the friction is and how to optimize those areas with your collaboration.
It is important to understand the difference between web and digital analytics and the importance of each source or platform in a digital strategy. A customer will interact with your brand through many different avenues; from email to search to social, each digital channel serves a purpose in interacting with your existing and prospective customers. Web and app also have their unique attributes and must be approached differently as well as holistically.
A customer could interact with a company’s website and its app over their lifecycle, so why treat them as being two different user profiles? By using Google Analytics/Firebase Analytics you can integrate and build robust cross-device and cross-platform measurement plans for web and app platforms, helping to ensure strategies are customer-led.
Many businesses still don’t know the complete journey a customer takes once they visit their website or app before converting or what prevents a prospective user from converting. In terms of your business’s analytics maturity, you still might be stuck in the descriptive analytics phase and only able to answer questions like ‘What happened?’ but not why it did. It is important to be adaptive with your approach and understand the changing consumer landscape, as customers visit through a growing number of channels and don’t always take the path we want them to take.
With one of GALE’s ecommerce clients, we performed analyses to identify which key pages a customer visits on websites before they convert and where they fall out of the funnel to better understand how their customers interact with their platform. By understanding the most important pages to a user, we were able to set up a paid media strategy around driving users to these pages.
You have tracking on your website or app, data is coming into your Google or Adobe Analytics console, and you begin reporting on some metrics you think are your KPIs. But there is no story, just a series of disjointed summary metrics. This could be for a few reasons: your implementation is filled with errors or incorrect data, you don’t know what these metrics say about your website, or you don’t have enough information to create a clear picture.
All data has a story to tell, but you need the right storyteller to extract it, interpret it, and communicate it effectively. It’s important to take time to understand the business, map out the critical interactions a user makes on your website or app, and create a robust plan to get the data you need to share it in a way that tells a story about your users.
Digital Analytics should be, and will continue to be, a part of your organization’s core decision-making tools. We’re continuing to reach further stages of Analytics Maturity as your ‘Good’ digital analytics strategy has become ‘Not Good Enough’ in a few short years. It’s time to be proactive and take control of your future.
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Barbara Laidlaw
Partner, Global Risk, Reputation + Public Affairs
Allison+Partners
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When an organization begins to expand globally, it often faces a new set of challenges that could mean adjusting current strategies that have yielded success on the domestic front. Economic, regulatory and operational factors are just some of the many considerations nascent global businesses must address to succeed on the international stage.
A less tangible but imperative concern is the organization’s reputation and how it will scale along with other elements of the business. Reputation takes years to build and only minutes to tarnish, making it one of the most precarious factors at play during expansion. Therefore, before pursuing an ambitious global footprint, businesses should consider how reputation management coexists with the following:
Navigating the reputational complexities of a global business is a challenge. While organizations should always remain prepared to tackle known sources of risk to their reputation, there will always be unpredictable events or incidents that present additional risks. Environmental disasters, wars, political turmoil, supply chain challenges and regulatory issues are just some of the many hurdles businesses need to contend with and overcome regularly.
Ultimately, the most effective way to mitigate the potential fallout from known and unknown risks is to continually ensure the organization is operationally resilient and maintains a robust communications infrastructure that it can leverage before, during and after an adverse event.
Barbara Laidlaw brings 25 years of experience developing and running programs that help companies prepare, protect and defend their brand reputations through global and national events, recalls, litigation, data breaches, regulatory issues and labor disputes.
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Originally released on
NEW YORK, May 24, 2022 /PRNewswire/ — Grocery stores are riding reputational highs two years after the start of COVID-19 – with regional chains in particular being recognized for weathering the supply-chain storm. At the same time, the pandemic-era halo many industries enjoyed are beginning to normalize.
Those are among the insights of the Axios-Harris Poll 100, an annual ranking of the reputations of the most visible U.S. companies, which was released today.
Trader Joe’s, HEB Grocery, Patagonia, Hershey and Wegmans have the top-five best reputations in America on the 2022 Axios-Harris Poll 100 list.
Social media platforms and companies with missteps on social issues are the ones with the poorest reputations or that suffered the steepest declines. This year, The Trump Organization, Wish.com, Twitter, Facebook and Fox Corporation are at the bottom of the 23rd annual list, with poor reputations.
“As Americans move on from COVID, they are looking at corporate reputation through a more practical lens,” said John Gerzema, CEO of The Harris Poll. “Companies delivering on time and keeping their promises despite supply-chain issues are being held in high regard. Businesses that also do their part to create a better world – whether through sustainability or taking a stand on authentic social issues – also are being rewarded.”
The Axios-Harris Poll 100 has ranked reputation since 1999. The survey’s Reputation Quotient (RQ) ranking is based on companies that are most visible to the general population and on their performance in seven key areas:
“It’s back to basics with companies that offer quality products and are guided by steadfast values riding to the top,” said Stagwell Chairman and CEO Mark Penn. “Those that became enmeshed in political quagmires tended to be set back.”
This year, grocery dominates the top 100 list. Three grocers (Trader Joe’s, HEB Grocery and Wegmans) are in the top five. Two other grocery chains (Publix and Kroger) are among the top 25.
“The poll reinforces what we have seen on the ground with our local news product Axios Local,” said Jim VandeHei, co-founder and CEO of Axios. “To reestablish trust with a skeptical population, you have to start closer to home, making a real impact within local communities. Consumers reward brands that deliver a trusted product on time and as promised.”
Among the insights from this year’s study:
“To excel at reputation, companies must deliver high marks on business performance, corporate character and trust,” said Ray Day, vice chair of Stagwell, which includes The Harris Poll. “While you can build a brand, you earn a reputation. Companies with strong reputations have a price advantage, a competitive advantage and a talent advantage. That’s why reputation needs to be a priority from the board room to the C-suite.”
The Axios Harris Poll 100 is based on a survey of 33,096 Americans in a nationally representative sample conducted March 11-April 3, 2022. The two-step process starts fresh each year by surveying the public’s top-of-mind awareness of companies that either excel or falter. These 100 “most visible companies” are then ranked by a second group of Americans across the seven key dimensions of reputation to arrive at the ranking. If a company is not on the list, it did not reach a critical level of visibility to be measured.
For information on all companies and their ranking on the 2022 Axios-Harris Poll 100, click here and here for an interactive graphic.
About The Harris Poll
The Harris Poll is one of the longest-running surveys in the U.S., tracking public opinion, motivations and social sentiment since 1963. It is now part of Harris Insights & Analytics, a global consulting and market research firm that delivers social intelligence for transformational times. We work with clients in three primary areas: building 21st century corporate reputation, crafting brand strategy and performance tracking, and earning organic media through public relations research. Our mission is to provide insights and advisory to help leaders make the best decisions possible. Learn more by visiting www.harrispoll.com and follow Harris Poll on Twitter and LinkedIn.
About Axios
Axios is a digital media company launched in 2017. Axios – which means “worthy” in Greek – helps you become smarter, faster with news and information across politics, tech, business, media, science and the world. Subscribe to our newsletters at axios.com/newsletters and download our mobile app at axios.com/app.
About Stagwell
Stagwell is the challenger network built to transform marketing. We deliver scaled creative performance for the world’s most ambitious brands, connecting culture-moving creativity with leading-edge technology to harmonize the art and science of marketing. Led by entrepreneurs, our 10,000+ specialists in 34+ countries are unified under a single purpose: to drive effectiveness and improve business results for their clients. Join us at www.stagwellglobal.com.
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Stagwell Insights
hello@stagwellglobal.com
Today’s businesses have more reputational capital than ever before. When reputation is managed, it has the potential to add business value and mitigate risks. Stagwell annually produces the Reputation Quotient, the industry’s leading barometer of American corporate reputation, in partnership with Axios and The Harris Poll to uncover insights which brands are gaining or losing reputational capital – and the expectations of a new generation of reputation-minded consumers.
The Axios Harris Poll 100 is a trusted ranking of the reputations of the companies most on the minds of Americans using a framework Harris has used since 1999. Download the 22nd Annual Reputation Quotient Study report to view the full rankings and gain additional insights about performance year over year.
Register to receive our 2022 research – set to release in late May – using this form. Reach out to hello@stagwellglobal.com if you have questions.
Methodology:
The Axios Harris Poll 100 is based on a survey of 42,935 Americans in a nationally representative sample. The two-step process starts fresh each year by surveying the public’s top-of-mind awareness of companies that either excel or falter in society. These 100 “most visible companies” are then rated by a second group of Americans across the seven key dimensions of reputation to determine the ranking. If a company is not on the list, it did not reach a critical level of visibility to be measured.
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