Artificial Intelligence

How Our Agencies Are Using the “Three Es of AI” to Transform Marketing

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At Stagwell, AI isn’t just the next shiny thing – our agencies view it as an opportunity to fundamentally advance our organizations, improving the speed and efficacy at which we can produce transformative marketing for clients. As a network of digital experts – one in 10 Stagwell employees globally are engineers – we are eagerly addressing the challenge of creating custom AI solutions that empower our teams to be better at what they do.

“When you implement AI across diverse domains from marketing and product development to workplace optimization and investment strategies, remember the goal is to optimize for better decision-making by the humans upstream,” said Mark Penn, Chairman and CEO, Stagwell. “The best AI will teach people how to fish.”

We believe every company should embrace the Three Es of AI: enablement, efficiency and engagement, which promise to drive more speed, scale and accuracy for modern business. This will kickstart exponential value growth – if you leverage it the right way. Here are some of the ways Stagwell’s agencies are implementing the Three Es of AI.

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ENGAGEMENT WITH CONSUMERS: HARNESSING ‘FOURTH PARTY’ DATA

A eureka moment while developing a game-changing campaign for Tipico is driving a new approach to capturing “fourth-party data” at Code and Theory, Stagwell’s digital transformation network. When tasked by European brand Tipico to break into the Ohio sports betting market, Code and Theory leveraged ChatGPT to create living personas. These synthetic humans not only answered the agency’s questions, they delivered real-time, effective “fourth-party data” that helped Tipico beat every one of their campaign goals. Code and Theory defines “fourth-party data” as a dataset made synthetically by AI from pre-existing first- and third-party data. The new data is essential to anticipating what consumers will want in the future, as opposed to reflecting what they have already wanted.

“AI’s power and real opportunity is enabling businesses to make better decisions and anticipate customer needs. AI can study your behaviors, actions and patterns and anticipate what you might want, in seconds,” said Dan Gardner, Founder and Executive Chairman, Code and Theory network. “It also allows businesses to reduce the friction and pain points we all experience when we are trying to book a service or buy an item. The steps to getting what you want will simply fall away.”

EFFICIENCY IN MARKETING: HOMEGROWN STORI TOOL ENHANCES SALES RATE

Stori innovates the case study creation process for Instrument’s delivery teams, employing advanced language models and integrations with Google Cloud services to streamline and accelerate the production of tailored case studies. The tool contributed to a record win streak of 50+ new clients for Instrument in 2023.

“Case studies are the essential proof points for our products and services. Stori enabled us to democratize the case study creation process across the agencies,” said Mike Creighton, Instrument’s Director of AI Research and Development. “Its deployment brought efficiency, quality and consistency to the case study creation process; helped boost enthusiasm for generative AI across the company; and ultimately let teams focus on what truly matters – delivering exceptional results for our clients.”

ENABLEMENT ACROSS OPERATIONS: REARCHITECTING A TOP PERFORMER WITH AI AT ITS CORE

GALE — our fast-growing business agency — has revolutionized its offering with AI at its core. Called Alchemy.Ai, the private enterprise cloud platform is trained on all aspects of data at the agency and reduces the time spent on critical tasks across all disciplines. The tool can improve the output efficiency of core workflows like audience insight development by as much as 80%.

“The unveiling of Alchemy.Ai reshapes GALE as we know it, marking a massive shift in how we work and the democratization of data across all teams,” GALE CEO Brad Simms says. “When GALE was founded in 2014, we were first-to-market with our unique blend of creative and consultancy centered around data. While we’ve continued to build our model over the last decade to become one of the most celebrated agencies in North America, Alchemy.Ai is the most significant product update we’ve ever made.”